Purpose of Position: 

Provide homeless coalition/Continuum of Care (CoC) staff support. As
support staff to the CoC, ensure compliance with the responsibilities of the CoC, as prescribed in 24 CFR 578.7 and 578.9 including irect supervision of case managers providing services to clients within the coalition activities.

General Duties and Responsibilities:

• Direct daily supervision of case managers.
• Serve as support staff for the Homeless Services Network of Suwannee Valley (HSNSV) homeless coalition, supporting meeting functions including reserving locations, generating meeting notices and agendas, updating annually the governance charter (See 24 CFR 578.7(a.)(5), and taking minutes, as well as creating a monthly newsletter.
• Coordinate training opportunities such as domestic violence and suicide prevention.
• Serve as staff liaison to Lived Experience meetings.
• Assist in the preparation of monthly coalition staffing grants reports.
• Monitor communications related to the work of the homeless coalition, including HUD Exchange, National Homeless Information Project, Florida Coalition to End Homeless, U.S. Interagency Council on Homelessness, etc., generating files for such documents as needed or requested, and communicating relevant information to applicable parties.
• Participate in the generation of applications for Homeless Prevention Grant, Emergency Solutions Grant, Challenge Grant, and Homeless Coalition Staffing Grant. Collaborate with other staff to prepare the HUD CoC application and related HUD submissions, including participating in conference calls, drafting documents for grant applications, and collecting necessary information.
• Update all forms required for client files per contracts.
• Coalition capacity duties including maintaining contact lists of faith-based community members, elected officials, etc.
• Monitor matching funds for all grants.
• Secure and submit Early Learning Coalition referrals for households identified as homeless, as per HB 7165 regarding Early Learning.
• Serve as staff to the Review Panel Committee by taking, maintaining, and distributing minutes.
• Coordinate all logistics for Point-in-Time (PIT) activities, including assisting with supply ordering, training, and meeting documentation (attendance/minutes). Analyze and report PIT data to HUD and state to meet grant requirements.
• Maintain knowledge of HMIS and respond to agency/user questions.
• Participate in the HMIS Users Group.
• Participate in the System Performance Committee.
• Provide back-up support for coordinated entry calls.
• Enter client information in HMIS as needed.
• Enter financial assistance surveys in HMIS for client assessments.
• Landlord/property owner engagement and appreciation.
• Maintain required Memorandums of Understanding.
• Veteran Summit.
• MISSION UNITED.
• Housing Navigation.

Knowledge, Skills and Abilities:

• Excellent organizational and planning skills; ability to prioritize and manage multiple assignments; strong attention to detail.
• Strong knowledge of CoC and ESG Program Requirements
•  Excellent written and verbal communication.
• Ability to develop strong trusting relationships in order to gain support and achieve results.
• Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate.
• Ability to legally operate a motor vehicle and provide own transportation.
• Ability to maintain confidentiality.
• Proficient computer skills (including Microsoft Excel, Word, PowerPoint,) and ability to share computer knowledge.

Education and Experience:

• BS/BA in Social Work, or related preferred.
• 2-3 years’ experience as a case manager.
• Any equivalent combination of experience and education from which comparable knowledge, skills and abilities have been achieved may be acceptable.

Americans with Disability Specifications

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Enviorment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

General Sign Off:

The employee is expected to adhere to all agency policies and to act as a role model in the adherence to agency policies.